A moving customer story from deep blue sea

Karain and Susan Eketone's 25th Wedding Anniversary holiday started off as they had hoped until disaster struck. In a single moment, the couple’s relaxing vacation quickly turned into a nightmare when Karain was severely injured while diving. 

Despite the gravity of the situation, the immediate support given by local emergency services and Allianz colleagues, Karain's life was saved.

The couple’s comprehensive travel insurance, provided via Allianz Partners, helped them when they needed it most. Not just from a HELIVAC and MEDEVAC evacuation perspective, but as a well-oiled machine, taking control, joining the dots, saving a life, and making the near impossible happen.

A moving customer story that, thankfully, has a happy ending.

 

The Allianz Group is one of the world’s leading insurers and asset managers, active in almost 70 countries and serving around 97 million private and corporate customers*. Our customers benefit from a broad range of personal and corporate insurance services, including property, life and health insurance, as well as assistance services, credit and global business insurance. Recognized for the seventh consecutive year as the number one global insurance brand in Interbrand’s Best Global Brands 2025 ranking, Allianz’s success is built on technology-enabled customer centricity – providing peace of mind, protection, and prevention for our customers and strengthening the resilience of individuals, communities, and societies. We are one of the world’s largest investors, managing around 770 billion euros** on behalf of our insurance customers. Furthermore, our asset managers PIMCO and Allianz Global Investors manage about 2.0 trillion euros** of third-party assets. Thanks to our systematic integration of environmental and social criteria in our business processes and investment decisions, Allianz received an MSCI ESG Rating of AAA (as of March 2026). In 2025, our 156,000 dedicated employees achieved a total business volume of 186.9 billion euros and an operating profit of 17.4 billion euros for our shareholders.

* As of December 31, 2025. Customer count reflects Allianz customers in consolidated entities that are part of the customer reporting scope only

.** As of March 31, 2026.

As with all content published on this site, these statements are subject to our cautionary note regarding forward-looking statements:
Choose an element

Choose an element

Choose an element

Choose an element

Choose an element

638 results

May 15, 2026 | Article, Power of Unity, People & Culture

Are you ready to unite? Unleashing the "Power of Unity"

How Allianz strengthens trust, fosters community, and builds confidence in a better future with Power of Unity.

May 13, 2026 | Financial results, Media release

Allianz delivers record operating profit in strong start to 2026

Allianz results 1Q 2026 show record operating profit and strong start to 2026. » Explore results.

May 07, 2026 | Media release, Strategy & Investments

National Bank of Greece and Allianz SE sign a Memorandum of Understanding on minority stake in Allianz Greece and exclusive bancassurance

National Bank of Greece and Allianz SE have signed a Memorandum of Understanding setting out the intention for National Bank of Greece to acquire a 30% minority equity stake in Allianz European Reliance.

Apr 28, 2026 | Interview, Artificial Intelligence

A strong brand serves as a trusted signal for people

Bernd Heinemann, Allianz SE, shares how AI reshapes customer decision making and what trusted brands must deliver in complex journeys like insurance.

638 results