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Privacy Statement

Privacy at Allianz

1. Introduction

Allianz cares about your personal data. Our mission is to ensure the Allianz’ privacy strategy and framework enable our businesses to maintain the trust of customers, employees and other stakeholders in our handling of personal data. We are committed to the highest standards of data protection and privacy compliance by handling personal data responsibly, transparently, with due care and in a fair and lawful manner. We use it only for specified and legitimate purposes and only keep it for as long as is needed. We never share it with anyone who is not authorized to access it.

We strive to communicate honestly and openly about actions that involve the personal data we process. We integrate data protection into the design of our products (privacy by design) and take appropriate steps to protect personal data and keep it secure

On this page, we would like to introduce you to our Privacy framework and activities.

Barbara Karuth Zelle
"Trust is an integral part of Allianz’s core values. We are committed to maintaining the trust of our employees, customers, and suppliers, and we believe that the protection and ethical use of data is important to achieve this."
Barbara Karuth-Zelle
Member of the Board
Allianz SE

2. Privacy Principles at Allianz

Lawfulness, Fairness, and Transparency; We collect data only for a good reason, for example, if the individual has given their consent or to fulfil a contractual obligation. Individuals are informed in a clear manner how their data will be used.

Purpose Limitation; We limit the processing of personal data to only the purposes we’ve communicated to the individual.

Data Minimisation; We collect the smallest amount of data that is required to achieve the purposes stated.

Accuracy; Correct data is important to us, we have set up verification methods and provided channels for individuals to update their data with us.

Storage Limitation; Allianz has a standard for document management with retention schedules. We aim to only keep data for as long as necessary.

Integrity and Confidentiality; We take the security of data seriously, implementing technical and organizational security measures to mitigate risks.

Accountability; Allianz maintains documentation on how, where, why, personal data is processed to ensure that it can be presented as evidence of our responsibilities to supervisory authorities.

3. Privacy Governance at Allianz

The Group Chief Privacy Officer reports directly to a Board Member and is supported by a team of 42 privacy professionals.
>120 Privacy FTEs
To ensure compliance throughout the organization, Allianz has over 120 Privacy FTEs all over the world.
2,500 Privacy champions
To further embed Privacy principles in the organization, the Privacy function is supported by 2,500 Privacy Champions

4. Allianz Sharing of Personal Data

  • Internal: Allianz has established security rules and controls surrounding the processing of personal data. Only those authorized will be able to process such data.
  • Binding Corporate Rules (BCRs): As Allianz is a large multinational company, there needs to be a mechanism to transfer personal data across borders while staying in compliance with EEA data privacy and protection laws and regulations. The Allianz Binding Corporate Rules ("BCRs") provides this mechanism and were approved by the national data protection authorities in the European Economic Area ("EEA"). These authorities include the lead data protection authority for the Allianz Group, the Bavarian Data Protection Authority ("BayLDA"). 
  • External: For transfers of data outside the Allianz Group, Data Processing Agreements are required to ensure that the recipient has adequate data protection levels and measures in place.

5. Data Ethics 

  • Allianz strives to conduct data-driven business as a trustworthy and ethical partner to our customers. We have put a range of initiatives in place, such as the 2021 establishment of our Data Advisory Board. With top management represented among its membership, the DAB aims to elevate data ethics and selected data and analytics-related topics in the governance and decision-making processes of Allianz Group.
  • Our approach includes implementing a responsible use of Artificial Intelligence (AI) in our business activities, going beyond compliance with all applicable laws and regulations such as the GDPR. We embed best practices by ensuring that our usage of AI systems is human centric.
  • Our Allianz Practical Guidance for AI serves as a guide to our core principles for the responsible usage of AI: Transparency, Privacy and Data Governance, Human Agency and Control, Fairness and Non-Discrimination, and Accountability. We take a risk-based approach to implementing the appropriate level of human involvement in each AI use case which processes personal data via the Privacy and Ethics Impact Assessment. All relevant employees who develop or use AI solutions are trained on the Responsible AI approach taken in the Practical Guidance for AI.

6. How we ensure Privacy compliance

  • Training and awareness
  • Privacy by Design and Default
  • Records of Processing Activities and Privacy Impact Assessments
  • Self-assessments and independent on-site reviews

7. Data Protection at Allianz

  • Allianz has a robust Information Security Management System in place that is aligned to ISO27001
  • Over 80% of central systems are certified by an industry standard certification, such as ISO 27001, SSAE16 soc2 or PCI DSS
  • Information- & Cyber-Security and Data Privacy policies and management systems are regularly audited, with independent external reviews taking place at least every two years
  • A responsible disclosure program is in place
  • Allianz has identity management and access control systems to ensure protection of digital identities and ensure authorized access to business and personal data
  • Encryption and de-identification techniques are in place

8. Achievements

  • Allianz has been ranked in the 100-percentile of the Dow Jones Sustainability Index for three consecutive years, achieving highest possible marks for its privacy protection.
  • Allianz is the first insurer to have received the Europrivacy certification, recognized EU-wide under GDPR (art. 42). Covering key processes in Austria, Italy, and global recruitment, it underscores Allianz's commitment to exceptional privacy standards.
* Website in German

Some tips to give you even more protection

Minimize the personal data you provide.

Carefully read privacy notices and clarify points that are unclear.

Make your data privacy choices (opt-in/opt-out) regarding the use of your personal data.

Use pseudonyms whenever this is possible.

Watch out for phishing attempts (a type of social engineering where an attacker sends a fraudulent message designed to trick a person into revealing sensitive information to the attacker). How you can identify this:

  •  check the sender’s e-mail address
  •  the overall message, whether there’s any typos or suspicious links

Keep up-to-date on privacy developments and news to ensure you know your privacy rights.

Privacy notice

We care about your personal data

Allianz appreciates your visit to this Allianz group corporate website ("Allianz Website") and your interest in our services and products. Your privacy is important to us and we want you to feel comfortable visiting our site. This privacy notice explains how and what type of personal will be collected, processed and used during and following your visits to the Allianz Website, why it is collected, with whom it is shared and your rights in this regards. Please read this notice carefully.

This privacy notice applies to any information obtained by Allianz through your use of the Allianz Website. It does not apply to any websites controlled by third parties not affiliated with Allianz that the Allianz Website may link to ("Third Party Sites"). Please review the privacy statements of Third Party Sites as Allianz is not responsible for and has no influence on the content or the privacy practices of Third Party Sites.

The terms of this privacy notice are subjected to any additional terms, disclaimers or other contractual terms you have entered into with Allianz such as client privacy statements or notices, and any appliable mandatory laws and regulations. It is important to note that Allianz companies maintain local product-related websites with their own privacy statements about how and what type of personal data will be collected by those Allianz companies and the purposes for which they may collect, share or disclose the data. More information about our Allianz companies can be found here.

This privacy notice may be updated from time to time, please do check it on a regular basis.

1. Who is the data controller?

A data controller is the individual or legal person who controls and is responsible to keep and use personal data in paper or electronic files. Allianz SE (Allianz) is the data controller as defined by relevant data protection laws and regulations.

2. What personal data will be collected?

When you visit the Allianz Website, our web server automatically records details about your visit including:

  • IP address
  • the website from which you visited us
  • the type of browser software used
  • the Allianz Website pages that you visit
  • the date and duration of your visit to the Allianz Website

We will also collect and process various types of personal data, including:

  • Surname, First Name, Title
  • Address
  • Gender
  • Contact Details
  • Company Name, Business or Profession
  • Shareholder Number

3. How will we use your personal data?

Allianz will use your personal data for the following purposes:

  • for technical administration, research and development of the Allianz Website
  • for customer and user administration and marketing
  • to maintain business relationships
  • to conduct research and analysis with regard to our business relations
  • to inform you about our events, services, products and news when you visit the Allianz Website or when you subscribe to our newsletter or mailing lists
  • to facilitate compliance with securities law, public company listing requirements and related laws and regulations
  • for fraud prevention and detection
  • to comply with any legal obligations (e.g. tax, accounting and administrative obligations)

For the purposes indicated above, we will process personal data we receive about you from public and commercial databases.

We will inform you where we require your consent to process your personal data prior to collection.  Allianz will collect, use and / or disclose your personal data based on consent for the following purposes on this Allianz Website:

  • For the use of individual tracking technologies, such as performance or targeting cookies, to develop and improve the services of Allianz, other companies within the Allianz group, business partners and / or other third parties. For more details, please see Sections 4, 5 and 6 below.
  • For surveys or newsletter subscriptions to comply with ePrivacy and Competition regulations.

Otherwise, we will process your personal data based on other lawful bases, such as to meet our legitimate business interests (including maintaining contact with clients, providing updates and information about Allianz, organizing and hosting events, and conducting market research and analysis) or where it is needed to comply with a legal obligation. In addition, we may also process your personal data to enter into a contract with you, or to perform our obligations under an existing contract with you.

Allianz respects applicable laws and regulations in its use of personal data.

4. Are cookies used on the Allianz website?

Tracking technology helps us manage and improve the usability of the Allianz Website, for example by detecting whether there has been any contact between your computer and us in the past and to identify the most popular sections of the Allianz Website.

Based on a more detailed description on the usage of cookies our Cookies Management Tool helps you to manage your cookies preferences including providing consent. The link to the respective Cookies Management Tool you find below. You can withdraw   your consent to the usage of certain cookies any time using the before mentioned tool.

When you save your cookie settings, they should also apply to your future visits to the Allianz Website. However, for technical reasons beyond the control of Allianz, this cannot be guaranteed. For example, if you reset your browser, delete your cookies or access the Allianz Website from another browser or device, your cookie settings may be lost. To comply with applicable laws and regulations, in some countries you may be asked to confirm your cookie settings   when you first visit the Allianz Website. If you are in a country where you are automatically required to set your cookie settings, you may be asked to set them again on a future visit.

In many cases you can also control tracking technologies using your browser. Please ensure that your browser setting reflects whether you wish to be warned about and/or accept tracking technologies (such as cookies) where possible. The specific capabilities of your browser and instructions on how to use them can usually be found in the manual or help file of your browser.

Without tracking technologies the availability of the services provided by the Allianz Website may be reduced, or parts of the Allianz Website may no longer function correctly.

Cookie Settings

5. How are social media plug-ins used on the Allianz Website?

The Allianz Website uses the following social media plug-ins ("plug-ins"):

  • Share button and learn more button on Facebook and Instagram, powered by Meta Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA
  • Tweet button, powered by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA
  • Button Xing, operated by XING AG, Gänsemarkt 43, 20354 Hamburg, Germany
  • Share Button on LinkedIn, operated by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, United States
  • YouTube Plugin, powered by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
  • Learn more on TikTok, by TikTok, 5800 Bristol Pkwy, Culver City, United States

All social media links and plug-ins (YouTube plugin) are indicated with the brand names of the respective providers Facebook, Twitter, Xing, LinkedIn and Google ("Provider"). To increase the level of data protection and in accordance with applicable laws and regulations for plugins, we have implemented additional programs by means of a so-called consent solution. This procedure ensures that when you visit the Allianz Website, no direct connection of your browser to the servers of the Provider is established.

Only if you grant your consent to the data transfer in the cookie consent preferences for the YouTube plugin or by clicking  the direct links for social media, your browser establishes a direct connection to the server of the respective Provider. The Provider receives the information that your browser has accessed the Allianz Website. The content of the plug-in or social media providers is then transmitted by the Providers directly to your browser.

If you interact with the plug-in, e.g. by playing an imbedded YouTube video, the data will be transferred directly from your browser to the Provider and saved by the Provider. 

For more information on the purpose and scope of data collection, processing and use, please refer to the privacy statements below:

Facebook: https://de-de.facebook.com/about/privacy/

Instagram:  https://privacycenter.instagram.com/policy

Twitter: https://twitter.com/privacy

XING AG: https://www.xing.com/app/share?op=data_protection

LinkedIn: https://www.linkedin.com/legal/privacy-policy

Google: https://policies.google.com/privacy?hl=en-US

Tiktok: https://tiktok.com/legal/page/eea/privacy-policy/en

6. Who will have access to personal data collected through the Allianz Website?

We will ensure that your personal data is processed in a manner that is compatible with the purposes specified above. For these specified purposes, Allianz may disclose your Personal Data to a third party with your consent or criteria permitted by law. Your personal data may be disclosed to the following parties who operate as third party data controllers:
 

  • Other Allianz Group companies
  • Authorized agents and third party service providers

For the stated purposes, we may also share your personal data with the following parties who operate as data processors under our instruction:

  • Other Allianz Group companies
  • Authorized agents, service providers, and research analysis agencies
  • Facilitators, consultants or experts managing communications and Allianz sponsored events

Finally, we may share your personal data in the following instances:

  • With law enforcement agencies, government and regulatory bodies to meet applicable legal or regulatory obligations

7. Where will collected personal data be processed?

Your personal data may be processed both inside and outside of the European Economic Area (EEA) by the parties specified above, subject always to contractual restrictions regarding confidentiality and security in line with applicable data protection laws and regulations. We will not disclose your personal data to parties who are not authorized to process them.

Whenever we transfer your personal data for processing outside of the EEA by another Allianz company, we will do so on the basis of the binding corporate rules (BCRs) of Allianz which establish adequate protection for personal data and are legally binding on Allianz Group companies. The public version of the BCRs and the list of Allianz Group companies that comply with them can be accessed here.

Where the BCRs do not apply, we will instead take steps to ensure that the transfer of your personal data outside of the EEA receives an adequate level of protection as it does in the EEA. You can find out what safeguards we rely upon for such transfers (for example, Standard Contractual Clauses) by contacting us as detailed below.

8. What are your rights in respect of your personal data?

Where permitted by applicable law or regulation, you have the right to:

  • Access your personal data held about you and to learn the origin of the data, the purposes and means of the processing, the details of the data controller(s), the data processor(s) and the parties to whom the data may be disclosed
  • Withdraw your consent at any time where your personal data is processed with your consent
  • Update and correct your personal data so that it is accurate
  • Delete your personal data from our records if it is no longer needed for the purposes indicated above
  • Restrict the processing of your personal data in certain circumstances, e.g. where you have contested the accuracy of your personal data, for the period enabling us to verify its accuracy
  • Obtain your personal data in an electronic format
  • File a complaint with us and/or the relevant data protection authority
  • Object to us processing your personal data, or tell us to stop processing it (including for purposes of direct marketing)

9. What security measures have we implemented to protect your information collected through the Allianz Website?

Allianz has implemented reasonable technical and organizational security measures to protect your personal data collected by Allianz via the Allianz Website against unauthorized access, misuse, loss or destruction.

10. How do we treat electronic messages sent to and from Allianz?

All electronic messages sent to and from Allianz are protected by reasonable technical and organizational measures and may only be accessed in justified cases in line with applicable laws and regulations (e.g. court order, suspicion of criminal conduct, violation of regulatory obligations) to specific persons in defined functions (e.g. Legal, Compliance, Risk). Every step of the process, as well as the search criteria used, are logged in an audit trail. All emails are disposed of after the applicable retention period has expired.

11. What should you consider when sending data over the Internet?

The Internet is generally not regarded as a secure environment, and information sent via the Internet (such as to or from the Allianz Website or via electronic message) may be accessed by unauthorized third parties, potentially leading to disclosures, changes in content or technical failures. Even if both sender and receiver are located in the same country, information sent via the Internet may be transmitted across international borders and be forwarded to a country with a lower data protection level than in your country of residence.

Allianz does not accept responsibility or liability for the security of your information whilst in transit over the Internet to Allianz. In order to protect your privacy you may choose another means of communication with Allianz, where you deem it appropriate.

12. How long is personal data retained for?

We will not retain your personal data for longer than is necessary and we will hold it only for the purposes for which it was obtained. Our retention periods are based on business needs, statutory requirements and industry guidelines.

13. How can you contact us?

If you have any queries about how we use your personal data, you can contact us by post or email via the details specified below:

Allianz SE
Group Chief Privacy Officer
Koeniginstrasse 28
80802 Munich
Germany

[email protected]

14. How often is this notice updated?

We regularly review this privacy notice. We will ensure the most up to date version is published here. This privacy notice was last updated on 2 May 2024.
Binding Corporate Rules (BCRs)

Binding Corporate Rules (BCRs)

The Allianz Binding Corporate Rules (BCRs) provide you with information on the rules governing the international transfer of personal data between Allianz Group companies operating in the European Economic Area (EEA) and Allianz Group companies outside that area.

The BCRs also describe your rights in respect of such transfers, what to do if you want to exercise your rights or complain about such transfers, and how to contact us.

Allianz Binding Corporate Rules
BCRs companies

BCRs companies

Allianz Group companies are required to implement the Allianz Binding Corporate Rules (BCRs). An up-to-date list of Allianz Group companies who have committed to comply with the Allianz BCRs is available here:
 
BCRs companies as of December 21, 2025
Privacy notice Social Media

Privacy notice for Allianz social media pages

Respecting the personal rights of our customers and partners is a fundamental principle for us. This naturally also applies to the handling of your personal data from your Internet visit to our social media pages. When you use such social media pages, your personal data may be collected and processed by both, Allianz SE (hereinafter also referred to as “we” or “us”) and the social media provider.

Protecting your privacy is a top priority for us. 

Please read this notice carefully.

1) Who is responsible for data processing on our social media pages?

Allianz SE
Koeniginstrasse 28
80802 Munich, Germany

Full Credits notice can be found here: Credits (allianz.com) 

You can also contact our Group Chief Privacy & AI Trust Officer via: [email protected] 

Please note that in certain instances Allianz may be jointly responsible for processing your personal data with the social media providers listed and detailed in Section 3.

2) What personal data will we collect, process and use?

In order to engage with you on our social pages, we usually only access personal data which you decide to share with us as well as your username and profile data you make available to other users on a given social media page.

3) How do we process your personal data when visiting our social media pages?

The purpose of the social media pages is to egage with and provide content to our audiences. Below is a list of the providers on which we operate social media channels. If you visit our sites and interact with us there, your personal data may be processed both by us as well as the respective provider of the social network. 

The respective data processing details, purposes and data categories can be found in the social media channels listed below. Our activities on social media are carried out on the basis of legitimate interest in accordance with Art. 6 para. 1 lit. f) GDPR.

Additionally, we may also process your Personal Data to:

  • comply with a legal obligation to which we are subject to (where we have to produce personal data upon a legitimate and lawful request of a public authority)
  • protect Allianz from harm by preventing or detecting illegal activities, fraud or similar threats
  • establish, exercise or defend against legal claims.

Out of scope processing activities

Our social pages are not intended to process any personal data relating to policies, claims or other Allianz products you may hold with us. As such, to protect your privacy, we will always offer alternate Allianz channels where we can address your specific queries relating to your policies, claims or other Allianz products. Where appropriate and where we identify that your insurance claim or product is managed by another Allianz company, we will forward the relevant details provided by you to this company’s customer service team to address your query as quickly as possible. We would do so on the basis of our legitimate interest in accordance with Art. 6 para 1 lit f) GDPR. Please refer to Sections 5 and 6 below for more information about email communication and communication via the internet. We always recommend that you do not share any personal data relating to your policy, claim or any Allianz product on social media pages, rather approach the Allianz company which has offered you the policy/ product directly via a secure communication channel.
Meta Platforms Ireland Limited (hereinafter “Meta”), Merrion Road, Dublin 4, D04 X2K5 and Allianz are deemed Joint Controllers in regards to personal data processing on Allianz Facebook Fan pages.  

Allianz accepted Controller Addendum issued by Meta and agreed to the respective responsibilities for compliance with the obligations under the GDPR with regard to the Joint Processing. As listed in the Meta Privacy Policy, Meta is responsible for enabling your rights under Articles 15-20 of the GDPR with regard to the Personal Data stored by Meta after the Joint Processing. There are certain processing activities of personal data, which are in the sole responsibility of Meta Ireland. 

Please note that Facebook collects and processes certain information about your visit to our Facebook page even if you do not have a Facebook user account or are not logged in to Facebook. For more information on the processing of personal data by Facebook, please refer to: Meta Privacy Policy.

We (Allianz) operate a Facebook fan page. As the operator of this Facebook fan page, we can only view your public profile on Facebook. The information that can be viewed here depends on your settings in your profile. In addition, we process your personal data (such as your name and the content of your messages, inquiries or other contributions to us) if you contact us via our Facebook fan page. We then process this data in order to deal with your posts accordingly and respond to them if necessary. This processing is based on our legitimate interest in accordance with Art. 6 para. 1 lit. f) GDPR, in particular in order to be able to contact you in response to your inquiries or contributions.

In addition, Facebook provides us with so-called Page Insights data. This data is anonymous statistics (e.g. number of followers, number of views of individual page areas, user statistics by age, geography and language) that we can use to evaluate the quality of our Facebook page and our content. These statistics are compiled on the basis of usage data that Facebook collects about your interaction with our Facebook page. We do not have access to this usage data. Facebook has made a commitment to us to take primary responsibility for the processing of Page Insights data and the fulfillment of your rights under the GDPR.
Meta Platforms Ireland Limited (hereinafter “Meta”), Merrion Road, Dublin 4, D04 X2K5 and Allianz are deemed Joint Controllers in regard to personal data processing on Instagram and Threads pages.  

Allianz accepted Controller Addendum issued by Meta and agreed to the respective responsibilities for compliance with the obligations under the GDPR with regard to the Joint Processing. As listed in the Meta Privacy Policy, Meta is responsible for enabling your rights under Articles 15-20 of the GDPR with regard to the Personal Data stored by Meta after the Joint Processing. There are certain processing activities of personal data, which are in the sole responsibility of Meta Ireland. 

Please note that Instagram collects and processes certain information about your visit to our Instagram and Threads pages even if you do not have an Instagram or Threads user account or are not logged in to Instagram or Threads. For more information on the processing of personal data by Instagram and Threads, please refer to: Meta Privacy Policy and Threads Supplemental Privacy Policy.

We operate an Instagram and Threads profile. As the operator of this Instagram and Threads profile, we can only view your public profile. The information that can be viewed here depends on your settings in your profile. In addition, we process your personal data (such as your name and the content of your messages, inquiries or other contributions to us) when you contact us via our Instagram page or via Threads. We then process this data in order to deal with your posts accordingly and to respond to them if necessary. This processing is based on our legitimate interest in accordance with Art. 6 para. 1 lit. f) GDPR, in particular to be able to contact you in response to your inquiries or posts.

Instagram also provides us with so-called Page Insights data. This data is anonymous statistics (e.g. number of followers, number of views of individual page areas, user statistics by age, geography and language) that we use to evaluate the quality of our Instagram page and our content. These statistics are compiled on the basis of usage data that Instagram collects about your interaction with our Instagram page and the Threads services; we do not have access to this usage data. Instagram or Meta has undertaken us to take primary responsibility for the processing of the Page Insights data and the fulfillment of your rights under the GDPR.
LinkedIn Ireland Unlimited Company (hereinafter “LinkedIn”), Wilton Place, Dublin 2, Ireland is responsible for the collection and further processing of personal user data on LinkedIn websites. Please note that LinkedIn collects and processes certain information about your visit to our LinkedIn page even if you do not have a LinkedIn user account or are not logged in to LinkedIn. For information on the processing of personal data by LinkedIn for customers based on the EU, European Economic Area, UK and Switzerland, please refer to LinkedIn's privacy policy: LinkedIn European Regional Privacy Notice.

We operate a LinkedIn page. As the operator of this LinkedIn page, we can only view your public profile on LinkedIn. What information is visible here depends on your settings in your profile. In addition, we process your personal data (such as your name and the content of your messages, inquiries or other contributions to us) if you contact us via our LinkedIn page. We then process this data in order to deal with your posts accordingly and to respond to them if necessary. This processing is based on our legitimate interest in accordance with Art. 6 para. 1 lit. f) GDPR, in particular in order to be able to contact you in response to your inquiries or contributions.

LinkedIn also provides us with so-called Page Insights data. This data is anonymous statistics that we use to evaluate the quality of our LinkedIn page and our content. These statistics (e.g. number of followers, number of views of individual page areas, user statistics by age, geography and language) are compiled on the basis of usage data that LinkedIn collects about your interaction with our LinkedIn page. We do not have access to this usage data. LinkedIn has made a commitment to us to take primary responsibility for the processing of page analytics data and the fulfillment of your rights under the GDPR (see below for more information) and to provide you with the essentials of the applicable agreement LinkedIn Pages Joint Controller Addendum.
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter "YouTube") is responsible for the collection and further processing of personal user data on YouTube websites. Please note that YouTube collects and processes certain information about your visit to our YouTube channel even if you do not have a Google account or are not logged in to YouTube. For information on the processing of personal data on YouTube, please refer to Google's privacy policy, particularly the section relevant to users in Europe: Privacy Policy – Privacy & Terms – Google.

We operate a YouTube channel. As the operator of this YouTube channel, we can only view your public profile on YouTube. The information that can be viewed here depends on your settings in your profile. In addition, we process your personal data (such as your name and the content of your messages, inquiries or other contributions to us) when you contact us via our YouTube channel. We then process this data in order to deal with your posts accordingly and to respond to them if necessary. This processing is based on our legitimate interest pursuant to Art. 6 para. 1 lit. f) GDPR, in particular in order to be able to contact you in response to your inquiries or contributions.

YouTube also provides us with so-called Analytics data. This data is anonymous statistics (e.g. number of subscribers, number of views of individual page areas, user statistics by age, geography and language) that we can use to evaluate the quality of our YouTube channel and our content. These statistics are compiled on the basis of usage data that Google collects about your interaction with our YouTube channel.  We do not have access to this usage data. Google has made a commitment to us to take primary responsibility for the processing of Analytics data and the fulfillment of your rights under the GDPR: Privacy Policy – Privacy & Terms – Google.
TikTok Technology Limited, The Sorting Office, Ropemaker Place, Dublin 2, Dublin, D02 HD23, Ireland (hereinafter “TikTok”) is responsible for the collection and further processing of personal user data on TikTok websites. Please note that TikTok collects and processes certain information about your visit to our TikTok site even if you do not have a TikTok user account or are not logged into TikTok. For information on the processing of personal data by TikTok, please refer to TikTok's privacy policy: Privacy Policy | TikTok.

4) How do we share and disclose your personal data?

In some cases, specialized service providers support us in the operation of our social media pages. In order to achieve the above-mentioned purposes, it is sometimes necessary to pass on personal data to these recipients to the extent required in each case (e.g. when reacting to or responding to posts or legal disputes). These recipients may be contractors (e.g. specialized social media agencies) or, in rare cases, third parties (e.g. lawyers, law enforcement, government authorities or courts). In any case, contractual provisions have been concluded with the recipients to ensure compliance with data protection regulations.
It is conceivable that providers of social networks headquartered in the USA (e.g. Facebook, LinkedIn, YouTube) may also process some of the information collected outside the European Union. To ensure an adequate level of data protection, these platform providers base such data transfers on the standard contractual clauses of the European Union.

5) How do we store your personal data

We only store personal data on our own systems outside the social networks if this is necessary for the fulfillment of the above-mentioned purposes (e.g. reaction to or answering your posts), or this is necessary for proof in the event of legal disputes. Your data will be processed for as long as this is necessary for the respective purposes.
As mentioned above in section 3, personal data processing which is out of scope of our purposes on the social media pages such as customer-related queries will be processed on alternate Allianz platforms and communication channels.

6) How do we treat electronic messages sent to and from Allianz?

All electronic messages sent to and from Allianz are protected by reasonable technical and organizational measures and may only be accessed in justified cases in line with applicable laws and regulations (e.g. court order, suspicion of criminal conduct, violation of regulatory obligations) to specific persons in defined functions (e.g. Legal, Compliance, Risk). Every step of the process, as well as the search criteria used, are logged in an audit trail. All emails are disposed of after the applicable retention period has expired.

7) What should you consider when sending data over the Internet?

The Internet is generally not regarded as a secure environment, and information sent via the Internet (such as to or from the Allianz Website or via electronic message) may be accessed by unauthorized third parties, potentially leading to disclosures, changes in content or technical failures. Even if both sender and receiver are located in the same country, information sent via the Internet may be transmitted across international borders and be forwarded to a country with a lower data protection level than in your country of residence.
Allianz does not accept responsibility or liability for the security of your information whilst in transit over the Internet to Allianz. In order to protect your privacy, you may choose another means of communication with Allianz, where you deem it appropriate.

8) What are your rights in respect to your personal data processed on our social media pages?

To the extent permitted by applicable data protection laws and regulations, you have the right to:
  • Access your personal data that you provided to us on our social media pages or to request additional information including the origin of the data, the purposes and means of the processing, the details of the data controller(s), the data processor(s) and the parties to whom the data may be disclosed
  • Update or correct your personal data so that it is always accurate
  • Delete your personal data from our records if it is no longer needed for the purposes indicated above
  • Obtain your personal data in an electronic format and/ or request to transmit this data to another party you nominate
  • Restrict the processing of your personal data in certain circumstances, for example, where you have contested the accuracy of your personal data, for the period enabling us to verify its accuracy
  • Withdraw your consent at any time with effect for the future, where your personal data is processed with your consent
  • File a complaint with the (Bavarian) Data Protection Authority: BayLDA - Das Bayerische Landesamt für Datenschutzaufsicht

You may exercise these rights by contacting us as detailed in Section 9 below, providing your name, email address, and purpose of your request.

Right to object

In the event and to the extent that we process your personal data based on our legitimate interests as mentioned in Section 3, you have the right to object to the processing on specific grounds relating to your particular situation. In such case we will no longer process your personal data unless we have compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.
You may exercise these rights as far as this is possible by contacting us via email at [email protected] or as detailed in Section 9 below, by providing your name, e-mail address and the purpose of your request.

9) How can you contact us?

If you have any queries about this Privacy Notice or how we use your personal data in the context of social media pages belonging to Allianz, you can contact our Allianz SE Group Chief Privacy & AI Officer by email or post as follows:

Allianz SE
Group Chief Privacy & AI Trust Officer
Koeniginstrasse 28
80802 Munich
Germany
[email protected]

 

Alternatively you can contact the responsible Privacy Contact Person of the Allianz Company responsible for the social media page you are visiting via the contact details provided on the respective Allianz Company´s website.

10) How often is this notice updated?

We regularly review this privacy notice. We will ensure the most up to date version is published here. This privacy notice was last updated on 2 May 2025.