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Allianz Assistance

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Recognised by consumers around the world, Allianz Assistance is a consumer brand that knows how to help. With a long track record and expertise in assistance, travel insurance and health, life & home care products, the Allianz Assistance brand offers decades of customer-centric service knowledge, experience and excellence.

The Assistance Expert

Allianz Assistance is one of Allianz Partners trusted product brands. With over 60 years of helping people, Allianz Assistance brings to Allianz Worldwide Partners its unique assistance expertise mixed with a truly customer-centric approach.

A Product Portfolio of Service Excellence

You might be a lone traveller who has lost his luggage. Or the driver of a vehicle that has broken down in the desert. Maybe your garage has flooded, or your roof has been damaged in a storm. You might be a student on your way to study abroad, or perhaps you have broken your leg in a ski accident. Maybe you lost your job, or would like to retire, or are an elderly person with a chronic illness, or a busy parent with a sick child at home.

For as many different scenarios or situations as there are people, the Allianz Assistance brand has just the right product in its portfolio of seamless solutions. Travellers trust the brand to keep them safe with bespoke travel insurance and assistance services. Homeowners trust the brand’s home protection products for repairs when their home or property is damaged. People who have fallen ill, had an accident or are elderly, trust the brand’s health and life care services to help get them back on their feet or keep them safe and comfortable in their own homes. Whatever the challenge, large or small, Allianz Assistance provides fast, innovative, caring, quality solutions to customers whenever they’re needed, wherever they are.

Behind the brand, an exceptional talent pool

While Allianz Assistance stands for assistance expertise and excellence, it also works with a global pool of talented and dedicated service providers – vehicle recovery agents, medical experts, home repairmen, legal advisors, retirement counsellors and more - that are themselves vetted for their own particular assistance expertise and excellence. So for any customer in need of assistance, regardless of the country, the time zone or the problem at hand, it’s win-win every time.

We’re a global and a local brand, and proud to be both

Allianz Assistance carries weight and reputation whether a customer is around the corner or around the world. Customers understand the magnitude of the brand’s global reach and capabilities; but equally important, they recognize and identify with its human dimension as a brand that is personable, close to home and truly cares.

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Allianz operates as an international insurer on almost every continent. We have deep roots in our home market: Western, Northern & Southern Europe. In Central & Eastern Europe and Asia Pacific Allianz is one of the leading international insurance companies. With different emphases we are present in America and Africa.