Panasonic and Allianz Worldwide Partners are combining their expertise in smart home technology and assistance services to provide an integrated solution that protects people’s homes and prevents further damage from break-ins, glass/window breakage and water leaks. Allianz Worldwide Partners is a subsidiary of Allianz, specialized in delivering integrated solutions that combine insurance, assistance and technology.
The ‘Panasonic Smart Home & Allianz Assist’ service, available in Germany, connects Panasonic’s Smart Home monitoring and control system with home protection services, provided by Allianz Global Assistance, the assistance subsidiary of Allianz Worldwide Partners. The Panasonic Smart Home system is easy-to-install and consists of a set of intelligent devices that includes window/door, water leak and glass break sensors as well as an indoor siren. These are connected via the innovative and secure Ultra Low Energy (ULE) standard to a central hub located in the home or property. The hub is securely linked to the Allianz Global Assistance (AGA) 24/7 customer hotline.
In the event of an incident, such as motion detection, glass breakage, or water leakage, the Panasonic Smart Home system sends a sensor alert to the customer’s smartphone or tablet, via an application, while activating the indoor siren, and notifies the Allianz Global Assistance service center. The service centre will inform the designated contact person(s) and manage the necessary actions to limit the damage in the customer‘s home, for example by sending a craftsman to the property to replace a broken window or repair a leaking pipe, or alerting Allianz’s security service in the event of a burglary alarm. For additional peace of mind, a locksmith service is included in the package.
Laurent Abadie, Chairman and CEO of Panasonic Europe, comments: “Panasonic Europe’s growth strategy aims to enhance our innovative product offering with a broad range of connected hardware, software and services. Our collaboration with Allianz Worldwide Partners complements this strategy, cementing Panasonic’s commitment to the smart home market. Starting in Germany, our full-service offering provides consumers with the peace of mind they need while they’re away, knowing their home is safe and well-looked after.”
Jacques Richier, Chairman and CEO, Allianz Worldwide Partners, adds: “Digital technologies and connected devices are not only changing the way people interact with their belongings, but also how they think about managing the security of their homes. For insurance and service providers like Allianz Worldwide Partners this development opens new opportunities to help and assist our customers. By combining our assistance service with Panasonic’s connected home devices expertise we will be able to offer our customers a one-stop-shop integrated solution to protect and monitor their home.”