Allianz Africa launched the transformation of its core IT Platform with the introduction of the Allianz Business System (ABS). The system was adapted for the African market and is now operational in Ghana for motor insurance products.
ABS was developed by the Allianz Group with customer centricity at its core. It connects Allianz with its customers and partners and all parties with a 360-degree view of all transactions. This is made possible through a single platform. Its layered and flexible design makes it easy to adapt for market-specific requirements and processes. The main benefit for clients is the quick turnaround time in handling both claims and underwriting transactions.