If you suddenly lose your basic possessions through an unexpected event, you need an insurance partner who delivers help promptly and without complications. Allianz has proven itself to be a reliable partner – for instance after the floods in Central Europe and the hurricanes in the United States.
Floods in Central Europe
In 2002 Allianz implemented rapid claims settlement for victims of the flooding disaster in Central Europe. The Czech Republic and Germany were hit particularly hard by this natural catastrophe, which took place in early August 2002. By mid-August, the Czech insurer Allianz pojistovna had started to pay out the first settlements to flood victims in the Czech Republic. By that time, loss adjusters had already visited several hundred clients and begun to settle their claims. And by the beginning of the following month, Allianz Property and Casualty Group had settled more than 40,000 flood insurance claims on property and household effects, as well as thousands of motor vehicle insurance claims in the affected German areas.
Beyond claim settlements, Allianz also gave help through donations. We made available 3 million euros to rebuild social institutions at the local level in the flooded regions of Germany, Austria, the Czech Republic and Slovakia. The project was specifically targeted at kindergartens, schools, community centers and sports facilities.
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Hurricanes in the U.S.
After the 2004 hurricane season in the southern United States began on August 13, four nearly consecutive storms arrived within a span of six weeks. The magnitude of destruction they left in their wake has not been seen since 1886. Fireman's Fund Insurance Company, Allianz Group's principal property insurer in North America, took extraordinary steps to help customers contend with the back-to-back catastrophes. Claims were handled as quickly and simply as possible. The one-two punch of Hurricanes Charley and Frances was spaced so closely together that, in many cases, it became unclear which storm had caused what damage. As a result, Fireman's Fund took the unprecedented action of waiving its second hurricane deductible for homeowner customers - primarily those in central Florida - who were hit by both Charley and Frances.
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