For more than 50 years, Mondial Assistance, an Allianz company, has been building successful partnerships with corporate clients. This work is based on four main principles: seamlessness; tailor-made, real-time solutions; transparency; and long-term relations. We accompany you throughout your development, designing with you solutions to satisfy all of your customers’ requirements throughout their lives. This pro-active, one-stop shop approach in response to your particular needs and concerns is our idea of what a true partnership is all about.
Our People – Our greatest asset at your service
Our multi-lingual, multi-talented staff is on hand to support you and your customers 24 hours a day, 7 days a week, anywhere in the world. With 37 operation centers in 28 countries spanning 5 continents, our teams speak over 40 languages and are further reinforced by an international network of 240 correspondents and 400,000 services providers. This vast range of professionals and companies includes assistance coordinators, doctors, nurses, legal experts, financial advisors, network controllers, automotive mechanics, home repair technicians, IT professionals, psychologists, airline companies, car rental agencies, and locksmiths, as well as specialists in unemployment support, home assistance and child care. All the members of this team are committed to helping you: every time, all the time, and everywhere.
Technological expertise for top-quality performance
As a result of Mondial's continual investment in new technologies, all its operational teams have a complete range of sophisticated tools and state-of-the-art resources at their disposal. Technologies used include telematics, telemedicine, e-commerce and the Internet, location-based services via GPS/GSM systems, cartography and electronic data transmission. These enable us to accelerate the relay of data to service providers operating locally. We can thus provide interactive, flexible, safe and quality services in any circumstance, in real time.
Industry specific services for:
- Automotive
- Travel Agents
- Tour Operators
- Online Travel Providers
- Banks and Financial Institutions
- Insurance Companies
- Health and Medical
- Public